An unexpected but not that surprising (I am saying this bcoz being the most innovative company,if Salesforce won’t then who else?) ,This Dreamforce Salesforce introduced Internet Of Things Cloud.Yes you heard it correct it is just like one of our Sales Cloud,Service Cloud,Marketing Cloud etc.
What is Internet of Things?
As per Wiki says
“The Internet of Things (IoT) is the network of physical objects or “things” embedded with electronics, software, sensors, and network connectivity, which enables these objects to collect and exchange data.The Internet of Things allows objects to be sensed and controlled remotely across existing network infrastructure,creating opportunities for more direct integration between the physical world and computer-based systems, and resulting in improved efficiency, accuracy and economic benefit.Each thing is uniquely identifiable through its embedded computing system but is able to interoperate within the existing Internet infrastructure. “
And like the Internet, it will create huge opportunities for companies ready to exploit it. Networking giant Cisco predicts that the opportunity represented by the Internet of Things will be worth $14.4 trillion for companies and industries worldwide in the next decade. More specifically, this represents an opportunity to increase global corporate profits by about 21 percent.
The analyst firm Gartner says that by 2020 there will be over 26 billion connected devices…that’s a lot of connections .However,Experts estimate that the IoT will consist of almost 50 billion objects by 2020. The IoT is a giant network of connected “things” (including humans) between people-people, people-things, and things-things.
Increasingly, everyday objects are also using the Internet to connect to the cloud forming an ‘Internet of Things’. It’s estimated that 1.9bn devices are already connected to this Internet of Things (source: BI Intelligence.)
Salesforce IoT Cloud
IoT Cloud is powered by Salesforce Thunder which connects billions of events from devices, sensors, applications and more from
the Internet of Things to Salesforce. IoT leaders ARM, Etherios, Informatica, PTC ThingWorx and Xively LogMeln join Salesforce’s ecosystem to accelerate IoT Cloud customer success.
With the help of Devices in the Internet of Things (IoT) a lot of companies are drawing and capturing a large amounts of data . So the next step after storing is what Salesforce has focussed. Salesforce how we could help our customers use the Internet of Things to connect and respond to their customers in a whole new way. We also thought hard about what this would look like and who we needed to enable
With Salesforce IoT CLoud,This technology makes it possible to do three really big things: listen to the world at IoT scale, trigger actions with real-time rules, and use the power of Salesforce to proactively engage.
As for availability, Salesforce appears to be leaving it deliberately vague for now. The product will go into pilot sometime during the first half of 2016 and be generally available later in the year.
Salesforce Thunder-Base of IoT Cloud
Salesforce Thunder connects the Internet of Things with a rich customer data store and is integrated with every Salesforce cloud and can take actions related to data coming from salesforce org and other data tools.It converts billions of events from various data sources into real-time actions.It uses smart technology to reveal insights t to take proactive personalized actions from any device.It manages and sort events with an intuitive interface that ensures the most relevant, most targeted interactions.
What IoT Cloud does?
Listen to the world at IoT scale
Salesforce IoT Cloud can capture events and its resulting customer’s data almost from anywhere so let it be a human interaction or from devices, sensors, web site engagements, email histories,mobile events or location.The IoT Cloud also promises to ingest more elaborate data from the Industrial Internet of Things sending information from factories, warehouses, wind turbines, jet engines and similarly complex systems that have been equipped with sensors..It also makes us capable of filtering this data on the way we want.
Tackle Trigger actions with real-time rules
Once you’ve captured relevant data, you can harness the power of the Internet of Things and turn the data generated by every one of your customers, partners, devices, and sensors into meaningful action by processing massive quantities of data, build business rules with simple, intuitive tools, and engage proactively with customers in real time.
Use the power of Salesforce to Respond proactively
Salesforce IoT Cloud is connected to all the other salesforce clouds -Service Cloud, Sales Cloud,Marketing Cloud,Community Cloud and App Cloud .IoT Cloud help us leverage the full power of Salesforce to engage proactively with your customers and employees .Activities like creating cases,connection via chatter,sending emails,connecting with users for lead process could be few examples.
To know more ,Click here- Salesforce IoT Cloud
